- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Partners
What our clients are saying about us
We have established longterm and stable partnerships with various clients thanks to our excellence in solving their automotive needs!
We have done business with Charlie and Terry for years. They are very friendly and reliable and have lots of heavy equipment, truck and automotive starters and alternators in stock.
My friends at Southern Armature Works has took great care and time fixing any problems I've had for 46 years and as best I remember I never had to take any work done back to be redone. They know the business they're in and fix your problems once. Until I take my last breath I'll never take my car anywhere else!Take it to the bank!